There are a variety of
ways that a business can come up with a new product offering, such as designing and engineering
it from "scratch", evolving an existing product or buying in a complete product from a third
party.
For all but the most
basic products, part of the final offering will be operating instructions and maybe service
information. Not only will clear and concise instructions enable the user to get the most out of
the product , in many cases they are essential to ensure that the product is used in a safe
manner and that the user is aware of any potential residual hazards that may be present. In the
case of items that are CE marked, a review of the user documentation is a key part of the
process and it forms part of the technical documentation that support the declaration of
conformity.
Unfortunately the user
documentation is often the last thing to be sorted out during the development process and seldom
gets the level of attention that it deserves. We can help
Our experience and
background enables us to provide a range of level of assistance to match your requirements.
Given below are some examples of the services available.
Maintaining and updating existing product documentation
Producing complete technical documentation using your existing templates or styles
based on existing content.
Producing complete technical documentation from "scratch", i.e. we develop the
content before producing the documentation.
Development of new templates or styles
Modify existing documentation to include regulatory requirements (CE, ATEX
etc)
Other
Documentation:If required we can
also help you with other documentation associated with a product offering or other business
processes, for example.
Work
instructions/procedures
Supplier
information packs
Quality
manuals and procedures
Whether the
requirement for documentation is part of a larger project (CE, Quality, Improvement etc.) or
just on its own, we can help, so please give us a call.
271111
Initial consultation: When you contact us we will be
happy to explore your problems and issues and provide initial feedback and recommendations. In some
cases we will require a fair amount of detail (technical etc.), but rest assured all information
imparted this way will remain confidential. In most cases we carry out these initial consultations
for no charge.